Skip to main content
Question

How to get recording type audio/x-wav?

  • February 23, 2022
  • 3 replies
  • 911 views

Hi!

According to this page (https://developers.ringcentral.com/api-reference/Call-Recordings/listCallRecordingData) API allow to download .wav files. But I can't find any settings or query parameters to specify that I want to receive .wav files, not mp3.

I found this old topic, but looks like it solution is deprecated:

https://support.ringcentral.com/article/Convert-RingCentral-On-demand-Call-Recording-Waveform-File-Format.html

Can anyone help with it please?

screenshot-2022-02-23-193156.png

3 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • 2329 replies
  • February 23, 2022

Grab the recording id, then call this endpoint to get the content details.

You can get the recording id or the uri from the response of this endpoint .


  • Author
  • Participating Frequently
  • 5 replies
  • February 24, 2022

Unfortunately this endpoint return only .mp3 recording (audio/mpeg content type).

My question about how download exactly .wav file.1645698802765.png


  • Author
  • Participating Frequently
  • 5 replies
  • April 12, 2022

If anyone need the answer: Possibility to download .wav is available only in production environment.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings