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Question

Is there an API for call performance records for all users?

D

I want to get the following information for RingCentral Office / MVP. I can get this data in the Analytics Portal today.

  • Total Calls
  • Total duration
  • Total Inbond
  • Total Outbond
  • Avg Calls

Is this available via API?

    3 replies

    PhongVu
    Community Manager
    Forum|alt.badge.img
    • PhongVu
    • Community Manager
    • 2317 replies
    • April 9, 2019
    Hi Deepak,

    Reed this blog and see the source code included from the link to a Github project.

    https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a

    Hope this helps.
    A
    • Anonymous
    • 0 replies
    • October 9, 2021

    We have a new API now for this purpose, please see this and fill out the form to request early access if you're still interested: https://developers.ringcentral.com/guide/analytics

    A
    • Anonymous
    • 0 replies
    • November 3, 2021

    let us know if you were able to use the new Call Performance Analytics API (linked below), which is just for this purpose.

    Reply


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