Our company is implementing software that can notify us via text message. The software is asking for the carrier for the numbers that we want to receive the text messages. I want to have send the notifications to our Ring Central #s. To do that I need know the carrier that can be used to send messages to a RingCentral #s - just like what is explained in this RingCentral help bubble I am attaching.
The links in the comments above are broken. This is still needed.
Here's our use case.
- Notify members of a call queue when a SMS message is sent to that queue
- SMS is relayed via email, but we want to relay the SMS to their RingCentral phones
- We can add outside phones using the phone number carrier options, but RingCentral is not in the carrier drop down so we cannot relay to SMS to their phones without the SMS gateway.
I can't open the link above either and I am not aware of a solution to the original question.
But for your particular use case, if are you looking for a feature in RingCentral service Web that you can setup the message forwarding, please ask from the customer community. But I don't think it is possible.
If you want to implement an app to do the job, it is possible and pretty simple though. Let me know so I can help with some sample code.
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