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Question

What are all the FaxErrorCode when SendingFailed?

  • November 21, 2019
  • 4 replies
  • 765 views

What are all the FaxErrorCode when SendingFailed?


So far I have only found CallFailed and LineBusy, are there other?

4 replies

PhongVu
Community Manager
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  • Community Manager
  • 2314 replies
  • November 22, 2019

Check out the "reason" value from a call log record. Basically, it can be one of the following errors. Some not applied to a fax though.

Accepted, Connected, line Busy, Not Answered, No Answer, Hang Up, Stopped, Internal Error, No Credit, Restricted Number, Wrong Number, International Disabled, International Restricted, Bad Number, Info 411 Restricted, Customer 611 Restricted, No Digital Line, Failed Try Again, Max Call Limit, Too Many Calls, Calls Not Accepted, Number Not Allowed, Number Blocked, Number Disabled, Resource Error, Call Loop, Fax Not Received, Fax Partially Sent, Fax Not Sent, Fax Poor Line, Fax Prepare Error, Fax Save Error, Fax Send Error



Hi Phong!

Is there a list of the actual strings returned in the call log records and message store?

I get the same kind of string that Peter gets "LineBusy", "CallFailed" not the more nicely formatted strings you posted and I have to try to map them to nicer error messages in two languages...

That's a relatively trivial thing to do as long as I know all the possible actual values that can be returned.

Thank you and have a nice day,

Nick


  • New Participant
  • 1 reply
  • March 25, 2024

What is the status code NoCallTime? I keep getting that but can't find a ton of context on what that means.


PhongVu
Community Manager
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  • Community Manager
  • 2314 replies
  • March 25, 2024

Can you share the context, where and how do you get that?


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