Question

Is it possible to automate SMS texting on RC phones?

7 years ago
April 6, 2017
5 replies
765 views

josh-w.
New Participant
1 reply

Is there any RingCentral API that allows SMS texting to be automated for RC users through an integration? If not, does anyone know if RingCentral is working on this? It would be awesome feature for RC business - to integrate with Office 365 or google calendar to send automated text messages as appointment reminders to customers.

bjsvec
Known Participant
125 replies
7 years ago
April 6, 2017

Yes, I am quite sure something like this can be done with the RingCentral API. You will need to hire a developer or become one to get it working though :)

https://developer.ringcentral.com/api-and-docs.html

ak
Known Participant
105 replies
7 years ago
April 7, 2017

Yes, as Brandon rightly suggested you could build this own integration for yourself or we also do provide an offering to build Integrations at a cost ( we have a team who could build the integration )

If you would like to be connected with the team, kindly email us with the necessary details to the developer support team or submit a support ticket.

David401267028
Participating Frequently
8 replies
4 years ago
August 25, 2020

Hi @josh-w. did you get this automated sms resolved yet?

josh-w.
Author
New Participant
1 reply
4 years ago
August 26, 2020

Hi @David Cardona. Yes, our firm has resolved this issue. We now use a scheduling software that automates SMS reminders for all client meetings.

David401267028
Participating Frequently
8 replies
4 years ago
August 26, 2020

Which software?

Reply

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