Question

In order to call this API endpoint, user needs to have [EditMessages] permission

6 years ago
September 20, 2018
1 reply
225 views

nibu-eapen
New Participant
2 replies

It's throwing following error when trying to edit inbound message received. I'm trying to change read status. It's working fine for outbound message

"errorCode" : "CMN-408",  "message" : "In order to call this API endpoint, user needs to have [EditMessages] permission.",

Tyler850957020
Community Manager
420 replies
6 years ago
September 21, 2018

Is the inbound message sent to "you" (the authorized user)? If not, you may not have the permission to edit it.

Please also login https://service.ringcentral.com/ to confirm user permissions are configured properly.

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