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Can we Opt-Out of SMS Texting?

2 years ago
March 17, 2023
1 reply
236 views

ben-7
New Participant

We do not want to use the SMS text feature. We've tested and if someone texts us it looks like the text has been received, even though we do not receive it. Is there a way to reject inbound texts or send back a failed delivery notice?

Best answer by Mary-Community_Moderator

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.

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Mary-Community_Moderator
Community Manager
2295 replies
Answer
2 years ago
March 17, 2023

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.

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