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Question

5 digit dialing t o external auto attendant?

  • February 11, 2020
  • 1 reply
  • 158 views

We are in the process of moving to RingCentral for several of our users (new company subsidiary). We would like to be able to use 5 digit dialing to call users on old system. The old system has an auto attendant so we were hoping to be able to dial something like 2-1234 wher 2 would initiate the call to the old auto attendant and then pass the 1234 as the extension. Is this possible? Is there some other way to achieve this ?

1 reply

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  • Community Manager
  • 408 replies
  • February 19, 2020
Hi John, 

Depending on what your old system was, RingCentral may have an integration that can help. I would recommend posting on our Developer's Community for some help brainstorming. 

As far as I know though, this is not a functionality that is currently available with RingCentral. 

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