Question

we have lost the caller ID...it just says call queue

5 years ago
May 31, 2019
2 replies
903 views

travis-scott
New Participant

how do I fix this?

john-stas
New Participant
1 reply
5 years ago
May 31, 2019

We are experiencing the same issue. Our saved contacts are showing up when they call but any unsaved number is showing up as call queue.

bjsvec
Known Participant
125 replies
5 years ago
May 31, 2019

Travis and John, check this post: https://community.ringcentral.com/ringcentral/topics/our-business-name-shows-on-inbound-calls-as-wel...

I think you are having the same issue around some new features that were released.

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