Question

Feasibility on Call Routing

Forum|Forum|6 years ago
July 30, 2019
1 reply
1690 views

Nitika62363456008
New Participant

Does Ring API allow call routing to a private mobile number in case of emergency or unavailability

Anirban2396911020
Inspiring
Forum|Forum|6 years ago
July 30, 2019

There is call forwarding APIs in RingCentral which you can route the call:

https://developers.ringcentral.com/api-reference/Call-Forwarding/createForwardingNumber

You can predefine the call forwarding rules and apply it to incoming caller id.

You can configure with Online Account Portal at https://service.devTest.ringcentral.com

As per this link: https://www.ringcentral.com/office/features/call-forwarding/overview.html

Can calls be forwarded to non-RingCentral numbers?

Yes. You can forward calls to any number and any device.

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