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Hubspot integration in RingCentral native desktop application

  • June 18, 2025
  • 1 reply
  • 131 views

Hi RingCentral Team - 

I was told to create a post about this after the webinar regarding the migration from the RingCentral for Hubspot Chrome extension to the Hubspot native app. Prior to us going live with RingCentral last month, we were given a glimpse of the RingCentral native desktop application with the ability to integrate with Hubspot (and presumably other CRMs). The developers at the time did not provide a timeline of when it would be released, but I think this is something that would be hugely beneficial for the whole community since it would allow us to have all the features of RingCentral all in one app versus having to use different platforms. Can you please provide more details on the progress here, if available?

1 reply

georgelu
Community Manager
  • Community Manager
  • June 20, 2025

Hi Jonathan,

Could you clarify what the application looked like and how it currently interacts with HubSpot CRM during the demo? 

The integration we develop and support today primarily resides within the HubSpot CRM itself, rather than in our desktop application. While we do have long-term plans to incorporate a desktop widget into our main desktop app, those features are not expected to be available in the near future and require extensive work beyond just what the integrations team is capable of.