Question

Contacting Ring Central support

2 years ago
August 18, 2022
2 replies
435 views

perry
New Participant

Does anyone know how to contact RingCentral support?

The phone system at Ring Central and chat seems broken.

Mary-Community_Moderator
Community Manager
2293 replies
2 years ago
August 18, 2022

Hi @Perry Toone, you may submit a ticket https://support.ringcentral.com/new-case.html, and they will get back to you within the day.

clickpoetic
New Participant
1 reply
2 years ago
October 24, 2022

I have the same problem. The chat robot goes round and round and tells me to ask for Live Agent but when I do then tells me that I only get self service support despite paying for a Standard Plan that says 24/7 support - unlimited live chat support on the pricing page.

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