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Question

Meeting Recordings not returned from API


Step 1. I created a meeting using below API

POST https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

Step 2. I started the meeting using the StartUri returned from above call. I started recording in the meeting window and ran the meeting for few minutes. Then I ended the meeting.

Step 3. I am calling below API to fetch recordings(1499487766 is the id returned from Step 1) but I am only receiving 404

GET https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting-recordings?meetingId=1499487766

Response Body:

{ "errorCode": "CMN-102", "message": "Resource for parameter [Recording file] is not found"}


Please advise how can I fetch the meeting recordings.

2 replies

PhongVu
Community Manager
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  • Community Manager
  • 2331 replies
  • August 3, 2022

Before digging into the reported issue, may I ask how soon did you call the API to read the meeting recording after ending the meeting? It could be too soon to read because the meeting recording would take some time to get ready. Can you call the API now to confirm this and let me know if you still cannot read it.


  • Author
  • New Participant
  • 2 replies
  • August 3, 2022

@Phong Vu I called the API just now and I am still seeing the same response.

{ "errorCode": "CMN-102", "message": "Resource for parameter [Recording file] is not found"}

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