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Email in Use

3 years ago
February 23, 2022
1 reply
546 views

ams-1
New Participant

Hello, one of my users has his email in use with another RingCentral account but I need him to use the same email for the current account but it does not allow me to register the user because it says the email is in use. Is there any way to bypass this?

Best answer by Mary-Community_Moderator

Hi @Al Walker, there is no option to bypass this because emails are used to sign in to the portal; therefore, it has to be unique.

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Mary-Community_Moderator
Community Manager
2295 replies
Answer
3 years ago
February 23, 2022

Hi @Al Walker, there is no option to bypass this because emails are used to sign in to the portal; therefore, it has to be unique.

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