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Email in Use

  • 23 February 2022
  • 1 reply
  • 495 views

Hello, one of my users has his email in use with another RingCentral account but I need him to use the same email for the current account but it does not allow me to register the user because it says the email is in use. Is there any way to bypass this?

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Best answer by Mary-Community_Moderator 23 February 2022, 15:55

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Userlevel 2

Hi @Al Walker, there is no option to bypass this because emails are used to sign in to the portal; therefore, it has to be unique.

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