Question

Failed Faxes that Go Through Anyway?

3 years ago
August 12, 2021
1 reply
228 views

xmcaleece
New Participant

Hello- We have had several incidents where we have sent a fax and received the transmission result "failed" but then learned that the faxes actually went through. Any idea why that might happen and how to fix it?

Mary-Community_Moderator
Community Manager
2295 replies
3 years ago
August 12, 2021

Hi @Xoe McAleece, I've seen an open case similar to it. Would you please submit a ticket as well so it will be isolated?

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