NO BEEP or option to leave a message AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE / Is there a setting I am not using to allow the caller to leave a message??

Question

NO BEEP AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE

5 years ago
August 31, 2019
1 reply
132 views

brian-reis
New Participant

NO BEEP or option to leave a message AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE / Is there a setting I am not using to allow the caller to leave a message??

Jessica H.
Community Manager
408 replies
5 years ago
September 4, 2019

Hi Brian,

We tested this, and there was a beep on a custom voicemail message. Can you check to make sure this isn't on an announcement only extension? Those extensions will not let anyone leave a message, and therefore wouldn't have the beep.

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