Question

Why does the app crash when changing the background?

1 year ago
August 1, 2023
1 reply
252 views

houstonpediatricurology
New Participant

Multiple times when in a video meeting, we have had issues where if you attempt to change the background, the application crashes. Is this a known issue and how can we fix it?

Mary-Community_Moderator
Community Manager
2295 replies
1 year ago
August 1, 2023

Hi @109 - Connor Lee, please submit a ticket to Tech Support to further investigate this issue.

https://support.ringcentral.com/new-case.html

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