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Question

Why does RingCentral keep logging out application users?

  • April 14, 2022
  • 1 reply
  • 721 views

I have uses on the RingCentral application and they keep getting logged out. It is random. How do I fix it. They are also logged in to the RingCentral Salesforce application.

1 reply

BeckyH
Community Manager
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  • Community Manager
  • April 14, 2022

I haven't heard about this behavior recently from any other customers.
Have you reached out to Support to troubleshoot this issue?