Question

Manager access to team member's messaging?

1 year ago
January 8, 2024
1 reply
211 views

sergio-1
New Participant

Hello. As manager of our organization, I would like to monitor my team's interactions with our customers. And if possible, also grant our Assistant Manager access to everyone's messages/interactions. Is there a way to do this?

Mary-Community_Moderator
Community Manager
2295 replies
1 year ago
January 8, 2024

Hi @Sergio Valdez, this feature is currently not available but you can vote for this https://ideas.ringcentral.com/ideas/ENTCOM-I-58.

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