Question

Can multiple people have access to answering the ring central main line

3 years ago
September 23, 2021
1 reply
218 views

ksaraivalicsw
New Participant

I recently hired an assistant to answer calls. She downloaded the mobile app and does not get any of the call or texts, but I do. Do I need to change some access? Can it ring on both of our phones at the same time?

Mary-Community_Moderator
Community Manager
2295 replies
3 years ago
September 23, 2021

Yes @Katie Saraiva, check on this KB article on how to set it up. https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature-of-the-auto-receptionist.html

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