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Question

Unable to connect to assigned account manager

  • February 20, 2025
  • 1 reply
  • 14 views

I need assistance in getting in contact with my account manager or someone that’ll respond.

Over the last year, I’ve been in contact with an assigned account manager, on numerous occasions communication between my team, and myself has broken down completely - we’ve been left in the dark for weeks on multiple occasions. I can highlight one occasion of being provided with numbers that are completely unusable for us 

 

This is a recurring theme with RingCentral and is proving to be very disappointing.

1 reply

BeckyH
Community Manager
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  • Community Manager
  • 741 replies
  • February 20, 2025
abubakar-suleiman wrote:

I need assistance in getting in contact with my account manager or someone that’ll respond.

Over the last year, I’ve been in contact with an assigned account manager, on numerous occasions communication between my team, and myself has broken down completely - we’ve been left in the dark for weeks on multiple occasions. I can highlight one occasion of being provided with numbers that are completely unusable for us 

 

This is a recurring theme with RingCentral and is proving to be very disappointing.

Please DM me and I’ll help get you reconnected. 


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