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Question

Fax resend

  • February 2, 2020
  • 1 reply
  • 1257 views
D

We were testing fax api and were getting issue in sending fax. sometime its getting failed.

My query is can we configure fax retry in the api config and how many time retry can be configured there?

    A

    The fax actually retries 3 times by default,

    If you check below link you will get:

    https://hardsoft-support.kayako.com/article/41-sending-fax-messages-using-ringcentral-online-account

    3 attempts are made to resend a fax and then it remains in outbox folder for manual resend . Not sure if that number of resend can be controlled via api

    https://forums.developers.ringcentral.com/questions/528/controlling-the-number-of-fax-retries-using-api.html

    Reply


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