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Question

Create Shareable Recording Link

  • October 14, 2021
  • 3 replies
  • 265 views

Is it possible to create a link to a recorded meeting from RCV, instead of just sharing to tenant members directly? In Meetings, this was possible, but it would appear this functionality doesn't exist in RCV yet. Thanks!

3 replies

Mary-Community_Moderator
Community Manager
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Hello @Dave Carlson , it is also available in RCV. Kindly check on this Knowledge Base article below.

https://support.ringcentral.com/app/video/desktop-web/sharing-ringcentral-video-meeting-recording-desktop-web.html


  • Author
  • New Participant
  • 1 reply
  • October 14, 2021

Hi @Mary-Community_Moderator! I've seen this article, but unfortunately I think you misunderstood my question. That sharing method only allows you to send the video directly to participants of the meeting. What I'm looking for is a link to the meeting recording that anyone could access, sent by some other means (e-mail, IM, etc.). The inability to do this requires a presenter to go through the trouble of downloading the video, then re-uploading it to a video sharing platform. While possible, it's a lot of extra steps and those steps were not present in the RingCentral Meetings platform.

An example of use case is a company training session that we'd then like to send out to any staff members who might have been unable to attend the meeting. A link to the recording would not be able to be sent to these individuals via the method indicated in the KB article you provided.

Thanks!


  • New Participant
  • 1 reply
  • December 5, 2024
Mary-Community_Moderator wrote:

Hello @Dave Carlson , it is also available in RCV. Kindly check on this Knowledge Base article below.

https://support.ringcentral.com/app/video/desktop-web/sharing-ringcentral-video-meeting-recording-desktop-web.html

OP mentioned wanting to share directly from RC rather than download an share. I also had the same question. Coming from RC Meetings, where this is a standard feature. RC Video does not include this as an option, which is a bummer. I reached out to the helpdesk, and they confirmed that this is the case, and submitted it as a feature request for RC Video. Hopefully, this is implemented sooner than later, as it is a key function that we rely on in our application.


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