The First Step

Solved

Created Meetings not showing in schedule list

8 replies
3092 views

So in the RC app we are testing the meeting function so we can get rid of our existing software. We created a meeting for the next day, and for some the meeting doesn't create. For some the meeting creates and shows online, but does not show in the RC app (desktop).The meetings are created through the RC desktop app, as that is what the staff is using.

Trying to figure out why the meetings are not showing for 'within the next few days' on the schedule. Thoughts?
Also when the invitations are created, why is it always UTC for the time? We have set our timezone.

meetings

J

Jessica H.Answer

Community Manager

Hi @Steff Harry,

You'll need to connect an Outlook Calendar or a Google Calendar to the app, and then create your meetings in Outlook/Google to synch to the meetings tab in the app.

J

Jessica H.Answer

Community Manager

Hi @Steff Harry,

You'll need to connect an Outlook Calendar or a Google Calendar to the app, and then create your meetings in Outlook/Google to synch to the meetings tab in the app.

S

Steff1766622004

Author

The First Step

That seems a tad un-necessary and bad design that items created in the app, need a third party software integration to show in the app they were created in. Not sure what the point of that is and is most un-useful. Thank you.

D

dreynolds

New Participant

RingCentral should show this internally on the events tab even without integration to an external app. This seems pretty standard since the event was created in your app and you have the data already. It should display in the events prior to sending it to an external calendar?

M

matt-3

New Participant

This solution works, but it pulls in EVERYTHING from your calendar. That is not an acceptable solution.

T

terrence

The First Step

apparently this is still an issue. is RingCentral doing anything about this? is has been a year.

H

hk3

New Participant

I should be able to see upcoming scheduled meetings on all platforms (web, desktop & mobile) without integration of third party calendar. Are you indicating that this is NOT possible?

H

hk3

New Participant

I should be able to see upcoming scheduled meetings on all platforms (web, desktop & mobile) without integration of third party calendar. Are you indicating that this is NOT possible?

N

NFZCSocal

New Participant

Hi @Steff Harry,

You'll need to connect an Outlook Calendar or a Google Calendar to the app, and then create your meetings in Outlook/Google to synch to the meetings tab in the app.

This isn’t an acceptable solution.

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