Meeting Recording Delay

Hi ​@kvhollingsworth The delay you’re experiencing in accessing meeting recordings could be due to a couple of factors:

1. Processing Time: Even for shorter meetings, the system requires time to process, encode, and store the recording. This processing time can vary depending on server activity or the number of recordings being processed simultaneously.

2. System Queue: If there is a high volume of meetings recorded at similar times across the platform, this can lead to delays in how quickly recordings are made available.

To ensure there are no underlying issues specific to your account or organization, I recommend the following:

• Confirm with your RingCentral administrator if your recording settings are optimized.
• Ensure that your meetings are set to record in the cloud rather than locally, as cloud recordings may sometimes process faster.

If the delays persist and seem unusual, kindly submit a ticket to our technical team to investigate further.