Need remote Access during Screen sharing in RingCentral Video

Hi @R1 Accounting Services, Product Team announced that the Remote Access feature will be available in Q1 2022. Please stay tuned, and we will give you more updates. Thank you!

Please pass on to the programmers... multi-monitor support... multi-monitor support... multi-monitor support. :)

I was told by RingCentral Support that giving permission on a remote session is no longer supported on the latest version of RingCentral video remote sessions.

Is this true?

Why would you get rid of this great feature?

Could you please put this feature back ASAP.

Thank you from a concern long standing customer.