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Question

Scheduled meetings don't appear on the video meetings page

  • August 12, 2021
  • 6 replies
  • 1282 views

I have two meetings scheduled but none of them appear. How can I fix this?

6 replies

Mary-Community_Moderator
Community Manager
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Hi @Phil Dudman, can you please provide a screenshot so we can check? Thank you!


  • Author
  • New Participant
  • 2 replies
  • August 12, 2021

Thank you.

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  • Author
  • New Participant
  • 2 replies
  • August 14, 2021

Hi Becky. Thanks for your reply. I have set up the link to Outlook. The details show up in my Outlook calendar, which is great. But the problem - no listing on my meetings page - existed before I linked Outlook. I'd like to have the option to edit scheduled meetings


Mary-Community_Moderator
Community Manager
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Hello @Phil Dudman, there is currently a known issue with scheduled meetings in the RingCentral App. The Product Engineers are already working to resolve the issue. We'll give you an update when it's fixed.


  • New Participant
  • 1 reply
  • August 17, 2021

This may have to do with not connecting to Google or O365. I had a user schedule a meeting using the website and it opened an account on outlook.com which then was displayed as a schedule meeting on the website. We have an on Prem Exchange server and we are running into feature issues that would not exist if on O365.



  • New Participant
  • 3 replies
  • August 23, 2021

I was having this issue as well and realized it was only showing meetings for the current week. Once I moved it into next week, it disappeared. Any idea on how long this fix will be?



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