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Question

My time-based automations are firing at the wrong times

  • 22 January 2025
  • 1 reply
  • 21 views

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I have 3 automations enabled for different days and times.

An in office automation letting people know we received their text.

A weekday after hours text automation

A weekend after hours text automation

2 of them are running but both replying to a text at a same time even though they have different days and times.

The other automation won’t run at all. 

All are enabled. Times are accurate. 

ByrneReese
Community Manager
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  • Product Manager
  • January 24, 2025

@ccorsi This is almost certainly a configuration issue with your workflow. Can share a screenshot of your workflows, and the rules you have configured for each? Or, can you export your workflows and upload them here?

Have you looked at the after-hours workflow automation? A customer recently asked a similar question, and the answer provided there might be of use. 


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