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New Participant
Mar 1, 2023 7:16 PM UTC
Question

Add Phone Number that Several Users Can Access

Hello, I would like to add a second phone number to my account that can be accessed and used by several people in my organization. I would like this phone number to have capability to send and receive texts (calling optional).


Is there a way to enable this in RingCentral?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Mar 1, 2023 10:36 PM UTC

Hi @maria vaysman, a phone number can only be assigned on one extension and can only send an SMS when you log in with its credentials on the RC App.