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I have tried to update my credit card information and it says it is not accepted and gives me a toll free number to call. I call the number and all I get are prompts and canned messages. I cannot get through to a real person to solve this problem.
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Hi Cheryl - you can update your billing info by logging in to your account and clicking the "Billing" tab. What did you encounter when you tried to do this?
I did that, entered all of my new information and it was not accepted.
same as me
Please contact support for help with updating your billing information.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.