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Question

Chat Compliance Exports Not Working

  • January 17, 2020
  • 1 reply
  • 210 views

Any one else have compliance export requests in RingCentral app that never complete? I requested exports on 12/23/19 and they're still sitting under a "submitted" status. I've also reached out to support for exports and its taken nearly 3 weeks to get the exports we requested. Whats going on?


Version: 19.12.1 (E. 5.0.12)

Build: 7 (rev. 825554e5)

1 reply

Forum|alt.badge.img+1
  • Community Manager
  • January 21, 2020
Hi Hamby, 

We followed up with a product manager about this and he should be emailing you for follow up soon!