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tiaf_stevenrodriguez
The First Step
The First Step
Aug 19, 2024 2:50 PM UTC
Question

Feature Request: Randomize Music on Hold

The feature I am requesting is for Hold Music.  I would like to be able to upload multiple files and have an option to RANDOMLY select one to play, so that the same file is not always played.

4 replies

Mary-Community_Moderator
Community Manager
Community Manager
Aug 19, 2024 2:55 PM UTC

The feature I am requesting is for Hold Music.  I would like to be able to upload multiple files and have an option to RANDOMLY select one to play, so that the same file is not always played.

Hi @tiaf_stevenrodriguez, for feature requests, please submit them at https://ideas.ringcentral.com/. We would also appreciate it if you could send the link to your posted request so that others can vote for it as well. Thank you!

tiaf_stevenrodriguez
The First Step
The First Step
Aug 19, 2024 4:47 PM UTC

It looks like it was already there.  Hopefully this gets some traction, it can’t be that hard to implement a randomizer.

https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48083228-rotating-custom-audio-for-hold-and-connecting-call

Mary-Community_Moderator
Community Manager
Community Manager
Aug 19, 2024 5:01 PM UTC

Thanks for sharing this @tiaf_stevenrodriguez. I've added my vote as well! 😊

Participating Frequently
Aug 21, 2024 5:25 PM UTC

Snap Recordings might be an option for you. You can manage files and more.

https://www.ringcentral.com/apps/snaprecordings