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The First Step
July 22, 2024
Question

Group Call Queue changed to old settings

  • July 22, 2024
  • 3 replies
  • 109 views

Has anyone seen a Group Call Queue revert to state of when the queue was created as opposed to updates that had been made, tested and used for over month?

    3 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    July 29, 2024

    Hi @GGlendon Were you able to resolve this issue? Occasionally, it can occur due to certain system problems, and the most effective solution is often to rebuild the call queue extension.

    GGlendonThe First StepAuthor
    The First Step
    July 29, 2024

    I was able to resolve by rebuilding the profile. Concern was what caused the profile to go back to a previous setup. Thank you

    Mary-Community_Moderator
    Community Manager
    Community Manager
    July 29, 2024

    Good to hear that, @GGlendon. Thanks for letting us know! 👏