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Question

Group Call Queue changed to old settings


Has anyone seen a Group Call Queue revert to state of when the queue was created as opposed to updates that had been made, tested and used for over month?

3 replies

Mary-Community_Moderator
Community Manager
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Hi @GGlendon Were you able to resolve this issue? Occasionally, it can occur due to certain system problems, and the most effective solution is often to rebuild the call queue extension.


  • Author
  • New Participant
  • 1 reply
  • July 29, 2024

I was able to resolve by rebuilding the profile. Concern was what caused the profile to go back to a previous setup. Thank you


Mary-Community_Moderator
Community Manager
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Good to hear that, @GGlendon. Thanks for letting us know! 👏


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