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The First Step
January 18, 2021
Question

Replacing Deskphone - Where's The Return Prepaid Shipping Label For Shipping Back The Yealink T48S I Replaced?

  • January 18, 2021
  • 3 replies
  • 315 views
Where's The Return Prepaid Shipping Label For Shipping Back The Yealink T48S I Replaced? I received the new deskphone and it is functional; but I don't know where to send the Yealink T48S + Sidecar Keypanel + wires I rented from RingCentral which I no longer need now that the deskphone has been replaced?

    3 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    January 18, 2021

    Hello Mike,

    You need to contact your Account Manager or someone from Tech support so they can create a return label for you.

    The First Step
    January 21, 2021

    @Mary-Community_Moderator - considering I don't know who that is, would you be so kind as to ask that person to contact me?

    Mary-Community_Moderator
    Community Manager
    Community Manager
    January 22, 2021

    Hello Mike,

    Please email us your account information so we can check who your Account Manager is. Send an email to Community.support@ringcentral.com