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Salesforce Integration with RingCentral Video

Tags: rest api

Jul 23, 2020 at 12:32pm • 2 replies • 0 likes

Andy Haas

We are wanting to integrate into the opportunity process the ability to automatically create a RingCentral Video Meeting and add 1 or many recipients. From the app exchange app, this doesn't seem like a possibility. If anyone has achieved this or has any ideas on how to achieve this please let us know.

2 Answers

Phong Vu answered on Jul 24, 2020 at 7:51am

This type of non-programming question is better asked from RingCentral users community.

Andy Haas answered on Jul 24, 2020 at 4:34am

Anirban,

Yes that is how a user can schedule a meeting but I am trying to do this with Flows and automation for the user so that we can automate creating meetings and adding invitees to the meeting.

Anirban answered on Jul 24, 2020 at 3:42am

I can find following docs:

https://support.ringcentral.com/s/article/8746?language=en_US

"How to Schedule a Video Meeting on RingCentral for Salesforce" part, steps are given there.

Hope that help

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