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Label contacts on Ringcentral apps

Tags: contacts

Sep 13, 2019 at 6:45am • 3 replies • 0 likes

amit-goswami

US account

Medical practice

IF I get a incoming call, I want to be able to name the contact and add the phone and name in my contacts, they should get added in universal contacts for my account. Also ability to add notes to each call

4 users

3 Answers

Mary-Community_Moderator answered on Aug 12, 2020 at 1:08pm

Good news! Cloud contacts are now available with the 20.3.20 version of RingCentral App. Update now and stay connected to all of your contacts by syncing your RingCentral, Microsoft, and Google accounts.

Just go to Settings > click Contacts & Calendars

J.B. Ferguson answered on Sep 13, 2019 at 8:22am

To add to Saadet's response, if you need to add notes for each call, you'll need to use a CRM that integrates with RingCentral. Their Apps and Integrations page (see link below) shows 65 different CRM applications that integrate with RingCentral. With that many integrations I sincerely doubt that RingCentral will create a CRM specifically for their platform.

https://www.ringcentral.com/apps/?appCategory=CRM

saadet.swift answered on Sep 13, 2019 at 7:15am

Hey Amit! The Product Team is already working on being able to save new contacts withing the RingCentral app :) You can follow this thread to receive updates as they become available.

Please vote here for a Universal Contacts List :)

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