News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Zoom is blocked in China ?
Tags: meetings
Sep 17, 2019 at 3:23am   •   5 replies  •  0 likes
joven-rojas

Does Zoom Service already blocked in China , Starting September ?

5 Answers
answered on Jan 14, 2020 at 6:03am  
I was there last week and it has been working fine for a month or so.  It looks like it has been unblocked.  However, the Chinese government tends to block and unblock things at random, so there's no guarantees.  

 0
answered on Jan 14, 2020 at 5:45am  
Is there any update on this issue or is this going to be an ongoing issue moving forward in China

 0
answered on Oct 22, 2019 at 2:58pm  
Most every service has been blocked, including GoToMeeting, GoToWebinar and other meeting services. Other internet outages have been reported in China as well.

 0
answered on Oct 22, 2019 at 2:37pm  
This reply was created from a merged topic originally titled RingCentral Meetings from China. Recently the Chinese government cut off Zoom services for the entire country.  Since then, our people in China can't use RingCentral Meetings either, since they are using Zoom's services.  Has anyone figured out how to make it work?  We have tried VPN, alternative DNS, and other things with no luck.

 0
answered on Sep 25, 2019 at 1:58pm  
Hi Joven,

On September 9th, 2019 China began blocking all Zoom.us domains and subdomains, which has impacted RingCentral Meetings. As a result, users in China are unable to start or join any RingCentral Meetings.

Right now we are doing everything we can to find a viable solution for all of our customers. The best option for internal meetings currently is to use a VPN connection to connect outside of China. However, external participants without access to a VPN will not be able to join the meeting.


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us