Does RingCentral have a Clio integration for law firms?

There seems to be a connection for Clio Manage, but not for Clio Grow. Is it possible to create a connection for Clio Grow. That would help alot

I just added the integrated RingCentral for clio extension. However, none of my contacts are showing in the app. I have hundreds of contacts in my contacts list on the main RingCentral app and on my phone, but the CRM popup does not recognize any of the numbers because the only contacts on that extension are the users of RingCentral in our firm and extensions. How do I sync my RingCentral contacts to the new extension?

​@drmar Great idea. We should look into how easily we might be able to adapt our Clio Manage integration to Clio Grow. You might also want to reach out to ion8. They specialize in providing integrations into the legal industry, and may have a solution available today. https://ion8.net/

So App Connect does not yet physically synchronize contacts between RingCentral and Clio. Meaning it does not download Clio contacts into RingCentral, or vice versa. 

What it does do is this:

• It makes every phone number in Clio clickable so that you can easily initiate communications with any Clio contact.
• It looks up contacts in Clio when you receive a call, and opens Clio to the corresponding contact in Clio for the user to have better awareness of who they currently talking to.

Something to be aware of: Clio’s API is terribly limiting and making the above work reliably does take some extra configuration. That is discussed in great detail in our documentation:

https://appconnect.labs.ringcentral.com/crm/clio/#setting-up-phone-number-matching-to-properly-match-contacts

And we have some solutions in the work to make this process easier - by allowing people to manually associate phone calls with contacts by name within Clio. 

If you need assistance, our support team can help, or you can post your own topic in the community, and I can help as well. 

hey ​@Sofialaw ​@drmar, we have built a new app integration between Clio and RingCentral that automatically syncs your transcripts, creates AI notes and time entries. Here is how it works. We also automatically sync your contacts and standardize them behind the scenes. 

Here is the listing of it on RingCentral . You can learn more at www.legalmate.co ! 

Hey, Ali - instead of responding to all the posts with your info, please reach out to the Community team and we can work together to learn about how to better support you.