How many calls waiting to be answered

Have you checked this link: https://community.ringcentral.com/questions/89573/api-to-get-calls-currently-waiting-in-queue.html

Maybe this help

@Anirban, thanks for the information. Let us know if this helped you, @Kimberly Silkes.

Thanks but it doesn;t appear to be resolved. You can get active calls using that link above but not calls waiting to be answered.