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Hello,

I’m trying to pull a list of users (https://developers.ringcentral.com/api-reference/SCIM/scimSearchViaGet2) with their phone numbers, however when the list contains multiple users, the phoneNumbers array is omitted.  I found this post from a few years ago with a similar question 

https://community.ringcentral.com/developer-platform-apis-integrations-5/scim-search-list-users-does-not-return-phonenumbers-array-nor-simple-phonenumber-string-2611

but it looks like Phong only tested it with a filter on a single user.

Python code for pulling a single user (same result when using the filter param):

    queryParams = {
        'startIndex': 2,
        'count': 1
    }

    rcsdk = SDK(CLIENT_ID, CLIENT_SECRET, SERVER_URL)
    platform = rcsdk.platform()
    try:
        platform.login( jwt= JWT_TOKEN )
    except Exception as e:
        sys.exit("Unable to authenticate to platform: " + str(e))

    response = platform.get('/scim/v2/Users', queryParams)
    print(response.text())

Here is the response for a single user (with info removed):

  "Resources" : u {
    "schemas" : h "urn:ietf:params:scim:schemas:core:2.0:User", "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User" ],
    "id" : "idnumber1",
    "meta" : {
      "resourceType" : "User",
      "created" : "2023-04-18T23:46:41.000Z",
      "lastModified" : "2023-04-18T23:46:41.000Z",
      "location" : "https://platform.ringcentral.com/scim/v2/Users/idnumber1"
    },
    "userName" : "user.name1@company.com",
    "name" : {
      "formatted" : "user name",
      "familyName" : "name1",
      "givenName" : "user"
    },
    "title" : "user1 title",
    "active" : true,
    "emails" : m {
      "value" : "user.name1@company.com",
      "type" : "work"
    } ],
    "phoneNumbers" : m {
      "value" : "+15555555555",
      "type" : "work"
    }, {
      "value" : "+15555555556",
      "type" : "mobile"
    }, {
      "value" : "5555",
      "type" : "other"
    } ],
    "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User" : {
      "department" : "department"
    }
  } ]

versus when I’m pulling multiple (2+):

    queryParams = {
        'startIndex': 2,
        'count': 2
    }

    rcsdk = SDK(CLIENT_ID, CLIENT_SECRET, SERVER_URL)
    platform = rcsdk.platform()
    try:
        platform.login( jwt= JWT_TOKEN )
    except Exception as e:
        sys.exit("Unable to authenticate to platform: " + str(e))

    response = platform.get('/scim/v2/Users', queryParams)
    print(response.text())

 and the corresponding response:

  "Resources" : R {
    "schemas" :   "urn:ietf:params:scim:schemas:core:2.0:User", "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User" ],
    "id" : "idnumber1",
    "meta" : {
      "resourceType" : "User",
      "created" : "2023-04-18T23:46:41.000Z",
      "lastModified" : "2023-04-18T23:46:41.000Z",
      "location" : "https://platform.ringcentral.com/scim/v2/Users/idnumber1"
    },
    "userName" : "user.name1@company.com",
    "name" : {
      "formatted" : "user name1",
      "familyName" : "name1",
      "givenName" : "user"
    },
    "title" : "user1 title",
    "active" : true,
    "emails" :   {
      "value" : "user.name1@company.com",
      "type" : "work"
    } ],
    "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User" : {
      "department" : "department"
    }
  }, {
    "schemas" :   "urn:ietf:params:scim:schemas:core:2.0:User", "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User" ],
    "id" : "idnumber2",
    "meta" : {
      "resourceType" : "User",
      "created" : "2023-04-18T23:46:42.000Z",
      "lastModified" : "2023-04-18T23:46:42.000Z",
      "location" : "https://platform.ringcentral.com/scim/v2/Users/idnumber2"
    },
    "userName" : "user.name2@company.com",
    "name" : {
      "formatted" : "user name2",
      "familyName" : "name2",
      "givenName" : "user"
    },
    "title" : "user2 title",
    "active" : true,
    "emails" :   {
      "value" : "user.name2@company.com",
      "type" : "work"
    } ],
    "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User" : {
      "department" : "department"
    }
  } ]

Is this intended behavior, or am I doing something wrong?  The API reference page’s GET response example for startIndex=1&count=3 shows multiple users along with their phoneNumbers. 

Thanks