News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Procedure to allow 2 lines to be provisioned on an SPA-122
Tags: digital lines, mvp
Nov 23, 2022 at 12:34pm   •   2 replies  •  0 likes
Ray Bobbitt

New customer needs both lines provisioned on an SPA-122 for a small office.

2 Answers
answered on Nov 29, 2022 at 8:07am  

Hi @Ray Bobbitt it looks like you are not the first person to post this question on this forum.

See this post from someone who has successfully provisioned both lines on this device model: Using two extensions with ATA Cisco SPA122 - RingCentral Community Forums

Here are the manual instructions: Manual provisioning for Cisco Cisco SPA-122 ATA | RingCentral MVP

If you need additional assistance, you can reach out to RC Support and open a new case:

answered on Nov 29, 2022 at 7:18am  

Hi Ray, this setting is not possible. Provisioning two lines in one device are not allowed.


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us