question

Ray Bobbitt avatar image
Ray Bobbitt asked herberto-castillo answered

Procedure to allow 2 lines to be provisioned on an SPA-122

New customer needs both lines provisioned on an SPA-122 for a small office.

mvpdigital lines
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2 Answers

mary-community-moderator avatar image
mary-community-moderator answered

Hi Ray, this setting is not possible. Provisioning two lines in one device are not allowed.

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herberto-castillo avatar image
herberto-castillo answered

Hi @Ray Bobbitt it looks like you are not the first person to post this question on this forum.

See this post from someone who has successfully provisioned both lines on this device model: Using two extensions with ATA Cisco SPA122 - RingCentral Community Forums

Here are the manual instructions: Manual provisioning for Cisco Cisco SPA-122 ATA | RingCentral MVP

If you need additional assistance, you can reach out to RC Support and open a new case: https://support.ringcentral.com/new-case.html

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