question

Lanessa Cago avatar image
Lanessa Cago asked mary-community-moderator answered

I am unable to send SMS

We are unable to send SMS in our ring app, shows message not sent

sms and text messagingsending sms
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Lanessa, you may submit a ticket to Tech Support at https://support.ringcentral.com/new-case.html. You may also read the article below to check the requirements and policies that may be the reason for your issue.

https://community.ringcentral.com/articles/111254/unable-to-send-or-receive-sms-understand-requireme.html

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