question

travis-scott avatar image
travis-scott asked ·

we have lost the caller ID...it just says call queue

how do I fix this?
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john-stas11712 avatar image
john-stas11712 answered ·
We are experiencing the same issue. Our saved contacts are showing up when they call but any unsaved number is showing up as call queue.
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bjsvec answered ·
Travis and John, check this post:  https://community.ringcentral.com/ringcentral/topics/our-business-name-shows-on-inbound-calls-as-wel...

I think you are having the same issue around some new features that were released.


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