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rentals-birds-nest asked jessica-community-moderator answered

Any reason why mobile RingCentral number properly labelled, but not on Desktop (pic included)

Hi there, is there a reason why contacts are properly named on mobile, but when you view the conversation on the Desktop RingCentral, it's all still numbers.


(It's only recently that I noticed that one is named correctly "Winnie")


Thanks for any information,

Jeff


ringcentral app
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1 Answer

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jessica-community-moderator answered
Hi Jeff, 

Adding/saving contacts in the RingCentral app is only on mobile right now, not desktop. Follow this thread for updates on the functionality. 
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