I am getting an error when I try to upload xml file to update existing IVR menus. I'm pretty confident that my file structure is good. Am I hitting a limit?
Few things you can check:
The browser.. try doing it with different browser maybe with chrome or firefox
Check the roles of the user.
Also it maybe a temporary issue with the server.
Some references of the same error here:
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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