Access to your Microphone is blocked.

Hello @Iain Westwood, this is currently a known issue. Please create a ticket so you will be contacted once it's resolved.

Any progress or resolution? I have a few users with the same sporadic error.

Hi there, we're still experiencing this issue. How can this be resolved?
If it can be a ticket, surely the answer can be posted here as well so admins can use it.

Hello - I'm experiencing this issue as well. How can this be resolved? I only need to access the keypad function on the RC app to enter a 4 digit pin, so my Cisco AnyConnect VPN will allow my access to my system(s). A temporary "override the microphone settings" would do the job I believe.

I am also experiencing the same issue. Microphone is not blocked in settings. Have created a ticket but have had no response. Please advise a workaround to get this working.

Did you guys happen to find out a solution, I am facing same issue on a HP laptop running window 10 pro. Everything was going great, it was working fine but when we came back last Monday it started showing same error. At first it said the same on headsets but It started working on headsets somehow when I tried to fix it. 
Can you help me to fix it so ring can start working without headset?

Après 2 ans, avez vous trouvé quel est le problème? j’ai plusieurs clients qui ont ce même problème, j’aimerais pouvoir le régler sans être obligé de restaurer l’ordinateur aux paramètres d’usine.
Merci

Install the version RingCentral App for IT for fix your problem with the blocked microphone
Installez la version RingCentral App for IT pour corriger le problème de microphone bloqué

Admin et modérateur vous avez ici la solution afin de corriger le problème avec votre application