USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets
2018-04-24 We have an ongoing case concerning use of Bluetooth headsets with the Softphone functionality. I will be interested to see what gets detailed here.
We have Samsung Android phones (Galaxy S 7 and 8's) in use with the RingCentral Mobile App (recently renamed RingCentral Phone) --- It used to work fine before about 2 ringCentral product revs ago and now only partially works with cell phones, and even worse with the Desktop Softphone.
You are welcome to join our unofficial RingCentral Admin Users group as well
http://ringcentraladminusersgroup.org/index.html
Hey Captain Murphy,
Please open a case so we can troubleshoot with you!
Saadet, I went ahead and opened a ticket.