Question

Any issue with voicemail to email transcription?

1 month ago
February 4, 2025
1 reply
20 views

EvanSee
New Participant

When voicemails go through our company’s call queues, they end up on the shared team email with the transcription. We have stopped receiving them as of 3 this morning. Has anyone experienced the same thing? Under notifications for these numbers, Voicemail messages by Email is checked.

BeckyH
Community Manager
724 replies
1 month ago
February 5, 2025

@EvanSee I haven’t heard anything about this issue.
I would recommend, if this problem persists, to reach out to our tech support team who can help to troubleshoot.
If you run into any hurdles, please don’t hesitate to reach out.

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